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Data Recovery from Damaged Hard Disk Drives.

Data recovery becomes a requirement when information stored on computer becomes no longer accessible. This can happen for a wide range of reasons, i.e. hardware failure, virus damage, deleted files or folders, formatted hard disks, hard disk failure.

Or from disasters such as fires, floods, accidental damage such as dropping or running over a laptop, etc, etc.



Whilst it may appear that all is lost, in the vast majority of cases full data recovery is possible. If it isn't then we wont charge you a penny.

No data recovery ... no fee

MjM Data Recovery never charge for diagnosis and our no-recovery no-fee policy applies to the exact data you need. So, if we can not recover the data you need to be recovered, there is no charge.

Do's and don'ts if you have lost your data:

• STOP: If you think you have lost your data stop using your hard drive, pc or laptop. The less you do, the better chance we have of recovering your data.
  
  
• NOTE the last things you did or happened eg:
  
  • Did/does the drive or computer make any strange noises?
  • Was there a power spike just before the failure or were there thunderstorms nearby?
  • Did the computer/drive get an accidental knock or jolt
    
    
• DON'T make changes to your data or your hard drive.
  
  
• DON'T open the hard drive. Even a single dust particle could be catastrophic whilst the hard disk drive is open.
  
  
• If you must work on whatever other data you still have on the hard drive copy it to a new hard drive or different machine and work on it there. DON'T work on the original drive.
  
  

Clean environment ... best chance of recovering your data

We have a monitored class 100 clean air system to minimize micro-particle contamination when hard disk drives (HDD) need to be opened to determine the failure, and to make repairs before recovering the data. Even a single dust particle could be catastrophic whilst the hard disk drive is open.

Our data recovery process

Stage 1 - diagnosis

The initial diagnosis determines the failure mode of the hard disk drive.

Typical failure modes are;

Logical, for example where a hard drive is working, but the data is no longer accessible.

Electronic failure where one or more components have failed on the electronics board on the underside of the drive, or internal head pre-amplifier circuitry inside the drive has failed. Both will require temporary repairs made so your data can be accessed.

Mechanical failure, for example the motor has failed or the hard disk's heads are clicking.

Stage 2 - repair hard disk drive

Following the diagnosis, any necessary repairs are made, if the drive needs to be opened in order to facilitate such repairs, the work is done in a Class-100 clean air environment to avoid particle contamination.

Once the repairs are complete and the hard drive is deemed recoverable, an exact copy (or clone) of the data is made to a second suitably sized media.

Stage 3 - recover data

Finally, the recovered data on the image media is tested for accessibility and that the critical files open within their respective programs, any further logical repairs are made if necessary. Once testing is complete, the recovered data is then copied to CD, DVD or external USB hard disk supplied by us - (other recovery media options are available at cost).