We provide data recovery services throughout the UK for all types of storage media. From all hard drives, SSD, RAID and Tape, to USB memory sticks, photo cards and old even old floppy disks, CDs, and DVDs. For most recoveries we offer a free diagnosis and if it's not possible to recover your CRITICAL data, then there is no charge for the recovery work.
We have security cleared personnel on site, so you know your data is safe and secure. Return media is encrypted to help safeguard your data and assist with GDPR compliance.
To use our services, please call us on 0800 072 3282, where we will undertake an initial telephone assessment of the problem, and give you an immediate quote for the recovery of your data.
When you receive a quote from us, it includes the following.
Initial and thorough diagnosis takes less than 6 hours.
We send you a file list so you can determine exactly what has been recovered before committing to the recovery.
Once your data is recovered, it is copied to media large enough to hold the data. All included in the price.
For UK customers the price includes return using DHL next working day shipment.
Loss of data can represent a major business issue. Research by Gartner Group has shown that a significant proportion of businesses that suffer a major data loss go out of business within the following two years.
Although most data losses are not this serious, a failure can still have a major impact on a company's business. How much would it cost your business if a key member of staff was unable top work effectively for an extended period due to loss of data on a PC or Laptop?
Data loss can be caused by many things, from fire or flood to human error, mechanical or electronic failure or in the case of laptops - being dropped! Whatever the cause, the data becomes inaccessible and work stops.
Most companies have a data back-up strategy and procedures in place to mitigate disasters like this, however these do not always work. This is particularly true in the case of mobile workers who may be away from the office for extended periods.
Many businesses are therefore likely at some stage to find themselves in a position where they need to recover the data from a failed computer system.
This is where MJM comes in.
Whatever has happened, there is a very good chance that your data is recoverable.
When you find yourself in a data loss situation, it can be very worrying that critical data, research work or personal information may have gone forever. In the vast majority of failures, this is simply not the case. We are able to recover from almost any media from the vast majority of problems, including clicking, fire or water damaged media, broken memory chips, deleted files, etc.
For hard drive recovery we can strip down and completely rebuild, we can re-program the microcode used to make the drive function.
For RAID recovery we can rebuild using the most advanced software and hardware.
For lost data on memory cards we can work at the board level to extract data directly from the memory chips.
We are able to recover data from media that has deleted or missing files, from media that has been formatted, etc. Also, we are able to recover files that are showing as zero byte size such as outlook pst files, Virtual Machine (VMs) and Exchange and SQL databases - this typically happens after chkdsk has run or there was a power outage while the files were open.
Sometimes a hard drive or SSD will stop working because there are firmware issues in the drive. We are able to access the factory information on the drives and repair and work around firmware problems, sometimes reprogramming the microcode to get the drive into a readable state.
When a hard drive or SSD has failed, it may be an electronic problem, for example a short circuit or component failure on the circuit board (PCB) . We identify the failed components, repair or replace and get access to the data. For hard drives, this can be a complex issue because of unique information stored in ROM memory on the PCB, so a copy of the ROM is made and stored safely before any remedial work is made to the PCB. In some cases we are able to rebuild the ROM manually.
When a hard drive suffers a mechanical failure such as a head crash or motor seizure, we need to open the drive, determine exactly what has failed, repair or replace the faulty components and set about recovering your data. All work is carried out in a ESD safe Class 100 clean air environment.
If a memory card or SSD has failed and is not recognised by the computer we can recover data directly from the memory chips. We use the latest equipment and up to date software to recover from dead memory cards.
For the small micro SD cards used in cameras and phones, we either have special adapters made or in many cases we can manually wire the devices to enable us to read.
Call us on 0800 072 3282 or get a quote using the button below
MJM are data recovery specialists. Data recovery is our only business and we have been working in the field for 20 years. During this time we have built unrivaled expertise enabling us to recover data in almost all situations.
Our headquarters in Hitchin, Hertfordshire, is home to some of the most advanced data recovery technologies, our ongoing investment programme has enabled us to continually improve data recovery rates from failed computer systems and to offer data recovery on newly emerging technologies as they have appeared on the market.
Our focus on data recovery, combined with the volume of data recovery work, enables us to offer competitive and realistic prices from the onset. There is no price creep, high-cost spare parts, we offer a genuine data recovery service. A key feature of our approach is that we do not charge for initial diagnosis, except for large drives and where a drive has been previously opened.
Registered with ICO
We are registered under the data protection act and offer Non disclosure agreements to companies. We can also enter into Contractual Data Recovery Services to help comply with GDPR Compliance. Contact us for more information.
Every job we do follows the same primary process. Further sub processes and diagnoses are performed depending on the fault.
1. Determine the faults to the storage media or data that caused the problem. If its a physical problem we make repairs, often in our Class 100 cleanroom ensuring that data remains safe throughout the recovery process.
2. Cloning and recovery planning. The first part of the recovery plan always involves making a clone of the failed device - no matter what the problem is. This gives us a working copy of the data meaning your media is not used for the remainder recovery plan.
3. Testing the data. We have proprietary software that generates a file list of the data that has been recovered. The file list shows you every file with the status of it's content, once you have determined your data is recovered, we move on to the final stage...
4. Copy the data ready for despatch. Your data is copied to return media ready for despatch. If your data contains sensitive information or data covered by NDA, DPA or GDPR regulations, this return media can be encrypted.