Because of modern security risks of disclosure of data from lost or stolen computers systems, it has become commonplace and sensible for sensitive data to be encrypted.
We have been recovering data from encrypted hard disks since 2005 and are able to recover from almost all types of encryption used. We will still need the password or recovery keys to access the data, but we have the facility to recovery from all types of media encrypted with a wide range of encryption software and systems.
When an encrypted system suffers from media damage the recovery is more complex than one with unencrypted data. Because of the encryption it means we have to copy as much of the drive as possible in order to get valid data. Where specific critical data is identified, we have in-house techniques to get around this on drives with severe media damage that helps to speed up the recovery.
We also have the capability to recover data from some proprietary encrypted hard disks by decrypting as they are copying, this means that we can image as if the drive were not encrypted. These drives are mainly Western Digital external drives with built-in AES 256 encryption, self encrypted drives (SED) and password protected drives set with Western Digital SmartWare
If your encryption software is not listed above, we are still able to help. Some of our recovery techniques are unique and developed in-house to work with any encrypted media. Please contact us on 0800 072 3282 and talk to one of our engineers about our data recovery services.