Hard drive, SSDs and RAID
We offer economy data recovery services to customers where the data is not time critical. These services can take up to 30 days, often considerably less, at a price that is below our standard rates. It covers all types of fault, including some Cleanroom failures. This service will help you recover from broken laptops, desktop computers and external hard drives, where timescale is not a major problem. The service is popular with home users and small businesses.
Basic Service:
Includes deleted files, formatted drives, data copying and transfer.
Standard service:
This service covers hard drives and SSDs that have bad media or electronic faults. This is for drives that are dead or slow and sluggish, or those that start up OK, but hang the computer. It also covers cases where the wrong power supply has been plugged into a Laptop or external hard drive.
Advanced service
The advanced service includes hard drives suffering with head or basic motor faults. This does not include seized motors, as this requires considerable Cleanroom work involving moving platters from the failed drive, to a working drive case.
How does this work?
Once we receive your drive we give it a thorough professional diagnosis, depending on any physical faults found on the drive, such as firmware errors, bad media etc. The service type of Basic, Standard, or Advanced will be determined, and you will be contacted to confirm the go ahead. If at this stage you decide not to go ahead, then we will return your drive.
Every drive we receive is treated the same, it goes through a thorough diagnosis stage, and is cloned prior to any data transfer so that we are working with a clone of your drive. This reduces the risk of further failure due to failing media.
Hard drives and SSD
The economy service for SSD and hard drive covers most faults. For an SSD with an electronic fault, the cost of proprietary components are charged separately. We keep a vast stock of electronic components, but for proprietary parts we need to purchase an identical SSD to yours to harvest the parts. We will advise if this is necessary before you commit to us getting the parts.
Basic service
Single drive or SSD-
Drives up to 3 TB
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Up to 30 day turnaround
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Deleted files
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Formatted
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Data transfer
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Blue screen
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Does not include return media
Standard service
Single drive-
Drives up to 3 TB
-
Up to 30 day turnaround
-
Bad media
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Firmware issues
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Basic electronics fault
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Power surge
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Does not include return media
Advanced service
Single hard drive-
Drives up to 3 TB
-
Up to 30 day turnaround
-
Head fault
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Second opinions
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Basic motor faults
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Does not include parts
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Does not include return media
This service does not include return media. You may either provide your own drive for us to copy the data to, or we can provide one from the price guide at the bottom of this page.
The economy service does not include return media. You may either provide your own drive for us to copy the data to, or we can provide one at the costs at the bottom of this page.
Economy RAID services
We also offer an economy raid recovery service for home users and small businesses. This covers NAS boxes, small servers and any other RAID consisting of 6 drives or fewer, where each drive is 6 TB or less. The service included VAT and return delivery. Data is returned on an External USB hard drive, supplied at the prices below, or you may provide your own drive.
Basic RAID
Price per drive-
Drives up to 6 TB
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Max 6 Drives
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RAID 0 and 5
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Up to 30 day turnaround
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Deleted files
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Formatted
-
Data transfer
-
Does not include return media
Faster services available
Standard RAID
Price per drive-
Drives up to 6 TB
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2 to 6 Drives
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RAID 0 and 5
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Up to 30 day turnaround
-
Failed drives
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RAID box faults
-
Other non mechanical
-
Does not include return media
Faster services available
RAID +
Price per drive-
Drives up to 6 TB
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3 - 6 Drives
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RAID 0, 5 and 6
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Up to 30 day turnaround
-
Failed drives
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Failed NAS
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Other non mechanical
-
Does not include return media
Faster services available
Return media price guide
The hard drives we use to return your recovered data are branded Western Digital, Seagate, AData or Toshiba
External hard drives.
The prices shown are only a guide. We will advise of latest price when we quote.