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MJM data recovery

Memory card recovery

USB sticks SD photo cards Compact flash XD Cards Transflash CFast Sony SxS Sony MS

0800 072 3282

Data recovery from memory cards

Data recovery from all types of memory card. From USB memory sticks, photo cards including Sony XQD, CFast professional memory cards, from USB sticks, key drives, photo cards, SD cards, compact flash cards and all other types of memory card.

Chip off data recovery

When it comes to chip-off data recovery, we use the most advanced equipment available to ensure that the best chance of recovering your data.

By directly reading the memory chips and rebuilding the data structures stored on removable memory cards gives the best chance of recovery on dead memory cards.

The most common chips used are based on NAND technology. We currently use the three market leaders for NAND flash memory chip reading, as this enables us to support the maximum number of devices.

PC3000 Flash Reader

The PC3000 Flash is one of the most useful tools for recovering data directly from FLASH memory chips. With advanced features and an automatic mode, it can make a difficult process simple.

There is a massive database for existing devices, including NAND chips and many types of processors. If you have a tech support contract, an Ace Lab engineer will log in to your computer to help with the more difficult cases. It comes with 48 pin TSOP, TLGA, and BGA adapters, along with the circuit board adapters as standard and there are other adapters available for other chips including the 'Spider' tool for working on Monolithic memory devices.

A massive database of devices and NAND types is built in, and another online database developed by Acelab and users that want to share information is available to those with the support contract.

Acelab have been supplying advanced data recovery equipment for hard drives, SSD, and Flash, for at least 20 years. They also offer a range of courses for beginner to advanced, and shows how to use their equipment to get the best from it.

PC3000 Flash Reader
Rusolut NAND Reader

Rusolut Reader

The Rusolut is the latest tool to come to the market and is marketed at data recovery companies. It uses a concept based around the VNR software that comes with the tool. It is a modular system where the various stages to read and rebuild the data content is built up as a visual object. The software has a lot of other advanced features, like viewing the content as a bitmap image. This helps to identify XOR patterns and can show anomalies in blocks, such as identifying bad blocks and noise within the image. Which can then be used to modify read voltages and other parameters to get a clean read of the device under test. A very advanced tool, Rusolut know this and offer training packages on using the tool and software.

It has a growing user base and a large database of existing NAND devices and processor types, so can be used straight out of the box. There is also a growing online database of new devices where parameters can be downloaded for use.

Soft Center Flash Reader

The Soft Center flash reader and flash extractor have been around since the early 2000s. We started using this when the software was DOS-based, but has now developed into a full-blown Windows product that is capable of recovering a lot of NAND-based memory devices.

It, too, uses a visual representation of reconstructing data. The software is very advanced and has a steep learning curve. There is an online manual to help you get started.

There are regular database updates for the tool, but Soft Center do not run training courses on using it, so it is a real hands-on approach to get the best from it.

Soft-Center Reader
When a memory card or USB stick has failed, the first thing to do is examine the electronics board, or PCB. If a fault cannot be found at the component level, it usually means the processor has failed.

We then look at removing the memory chips and reading them using one of the readers list above. This creates an image file of the dump, but this is just the start of the process.

Each dump has to be tested for bad blocks and error correction. Once this is complete, it then moves on to the block reassembly.

Each NAND device may consist of up to 8 crystals, or banks, each being a specific size to make up the total memory card size.

These blocks are not in order because of wear levelling, similar to that used in SSD drives. At the end of each block is a value indicating which bank, block number, its status, i.e. in use or not, etc. We then rebuild each memory bank, and then determine how the data is stored across the banks. Many of them could be considered to be as a RAID 0 across the blocks, banks, or even byte level.

Overall, it can be a very complex task to rebuild. Once everything is lined up, we are ready to copy the data.
The cost of chip-off varies according to the size of the card, and the types of chips used. Some modern devices have processor, NAND and other components in a single device. Recovery on these devices is extremely difficult because there is no direct access to the NAND devices. There is a similar problem with phone cards, as these also have everything built in. But on some common types, we can access, by soldering small wires to the board and connecting to a NAND reader. In other cases, we have had special adapters made to enable us to read them. So expect to pay from £80 for a small 2GB memory card up to around £400+ for a 256GB modern card.
Mainly basic logical problems where the file system has become corrupt. This can happen when a memory card is removed from the camera or computer without 'ejecting' the drive first.

We get several jobs from professional photographers for some 'unknown' reason, their card has failed either during or when post-processing the images.

The main reason is that they forget to power-off their cameras before removing the card. This can cause a power surge on the card, rendering it dead.

So always 'Eject' a USB stick and turn off the camera before removing memory cards.
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